Cybernation offers a full range of Information and Communication Technology (ICT) services to global Japanese companies and overseas subsidiary/affiliate offices of foreign-capitalized companies in Japan. Our bilingual support services are provided 24/7/365 in English and Japanese.
Cybernation aims to create synergies and core values by hiring and developing diverse human resources, cooperating and collaborating with diverse industries, and embracing diverse personalities and creativity of the company and employees.
Cybernation actively incorporates opinions and ideas of diverse human resources and companies, builds collective intelligence, and creates a corporate culture that maximizes customer satisfaction.
We always work responsibly and make every effort to achieve the maximum result.
We are always actively involved in the work we do with a great sense of responsibility.
We always inspire each other, respect each other, and boost our morale to improve the quality of our work.
Cybernation’s entire team members including the new employees and the managers are working together to build “One Team” based on the vision “Diversity & Inclusion”.
Global ICT Services
Global ICT Infrastructure Design & Implementation
Cybernation implements ICT infrastructure, such as networks, servers, and security, in Japan and overseas locations in collaboration with global operation and maintenance (O&M) service providers, as well as local O&M service providers and telecom carriers across the globe. Our project managers and engineers who are deeply familiar with the regional characteristics of each country will provide one-stop services from planning to implementation of ICT infrastructure.
Global Service Desk
Cybernation offers a comprehensive ICT service desk services ranging from receiving incidents and requests from global company users to tracking and reporting of the progress, 24/7/365 in English and Japanese.
Global Operation ＆ Maintenance
Cybernation offers unified management of the O&M services for ICT systems in Japan and overseas locations by collaborating with O&M service providers and telecom carriers in each country. In the event of an ICT system failure, our bilingual engineers with extensive knowledge of global ICT practices will lead the O&M service providers and telecom carriers to troubleshoot the system responsively.
Global Enterprise Software Service
Cybernation’s SAP ERP engineers support a series of global enterprise software services including designing, implementation, operation, and maintenance of ICT systems.